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Happy Kia Temporary Closure

Frequently Asked Questions

Q. How can I receive delivery of my online vehicle purchase? Is there an option for no contact delivery?
A: Happy Kia is providing free home or office delivery to help ensure your safety. Contact your customer service representative for complete information and to schedule your no-contact delivery of your vehicle to your home or office.

 

Q: Can I still buy online a new Kia or pre-owned vehicle with Happy Kia?

A: Yes. All online purchases comes with our free no-contact delivery. Shop online at HappyKia.com.

Q: Happy Kia is now closed. When will it reopen?

A: Happy Kia sales and service is temporarily closed for up to two weeks. We are committed to providing exceptional service to our customers. For new and used car sales support, go to our text feature located on the bottom right-hand of HappyKia.com or call 888-767-0873. Happy Kia offers fast and free no-contact delivery. Shop online at happykia.com.

Q: How do I complete a trade-in while Happy Kia is temporarily closed?

A: We’ve made it easy to trade in your vehicle online. Just answer a few questions regarding the year, make, model, trim, mileage and Vehicle Identification Number and condition of your vehicle. We’ll provide an estimated trade-in value and make arrangement for a no-contact appraisal.

Q: My vehicle is in the Happy Kia Service Department for repairs. When can I expect to get it back?

A: You will be able to pickup your vehicle once Happy Kia reopens. If your repair is not yet complete, we may need additional time after we reopen. You will be contacted once Happy Kia re-opens and your vehicle is ready, and we will schedule an in-person delivery at your home or office.

Q: What’s the status of my vehicle repair?

A: You can check the status of a service repair by contacting Dale Stanley, Service Advisor, at (409) 781-7518 or serviceadvisor1@happykia.com.

Q: I need to get my vehicle repaired and serviced. How can I do this if Happy Kia service department are closed?

A: You can schedule a service appointment online after Monday, July 6, 2020. Click to Schedule your service appointment.